Insights
How we protect and handle your etisalat payment data and personal information
Last updated: January 15, 2025
MobileSpend Insights LLC ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile expense analytics services, including etisalat bill payment tracking and optimization solutions.
This policy applies to all users of our services based in the United Arab Emirates and complies with UAE Federal Law No. 45 of 2021 on the Protection of Personal Data, GDPR requirements, and international data protection standards.
We analyze aggregated usage patterns to improve our optimization algorithms, enhance platform performance, and develop new features that better serve our users' etisalat payment management needs.
We may process your information to comply with legal obligations, resolve disputes, enforce our agreements, and protect the rights and safety of our users and business operations in the UAE.
We do not sell, trade, or rent your personal information or etisalat payment data to third parties. Your mobile expense information remains confidential and is used solely for providing our analytics services.
Trusted third-party vendors who assist in service delivery (cloud hosting, payment processing) under strict confidentiality agreements.
When required by UAE law, court orders, or regulatory authorities, always with appropriate legal basis and notification when permitted.
In the event of merger, acquisition, or asset sale, with advance notice and continued privacy protection guarantees.
Access to your etisalat bill payment data is restricted to authorized personnel only, with role-based permissions, audit logging, and regular access reviews. All staff undergo privacy training and sign confidentiality agreements.
Request copies of your personal data and etisalat payment information we process.
Correct inaccurate or incomplete personal information in your account.
Request deletion of your personal data, subject to legal retention requirements.
Limit how we process your information under certain circumstances.
Receive your data in a structured, machine-readable format.
Object to processing of your personal data for direct marketing.
To exercise any of these rights regarding your etisalat online payment data or personal information, contact us at:
Email: privacy@mobilespend-insights.ae
Phone: +971-4-582-7391
Address: Suite 1204, Al Manara Tower, Business Bay, Dubai, UAE
We retain your etisalat payment information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer needed, it is securely deleted or anonymized.
Your etisalat bill payment data is primarily processed and stored within the UAE. Any international transfers are conducted with appropriate safeguards including adequacy decisions, standard contractual clauses, or other approved transfer mechanisms under UAE and international data protection laws.
If you have questions about this Privacy Policy or our handling of your etisalat online payment information, please contact our Data Protection Officer:
Suite 1204, Al Manara Tower
Business Bay, Dubai, UAE
P.O. Box 112233
Privacy Email: privacy@mobilespend-insights.ae
General Email: info@mobilespend-insights.ae
Phone: +971-4-582-7391
Business Hours: Sun-Thu, 9:00 AM - 6:00 PM
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes via email or through our platform, and the updated policy will be posted on our website with a new "Last Updated" date.
Your continued use of our mobile expense analytics services after policy updates constitutes acceptance of the revised terms. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your etisalat payment data and personal information.